In a major setback to state-run Air India, High Court of Punjab and Haryana has overruled the national carrier’s decision to shift domestic ticket-booking business “exclusively” on Travelport, asking it to continue using the services of Amadeus and others to book domestic and international flights.
“An interim direction is issued to Air India Limited to continue to allow using GDS of Travelport, Sabre, Amadeus, as was being used prior to 4.12.2018 and till further orders, Air India inventory will be made available to Amadeus also, as was being done prior to 4.12.2018,” judgement of the HC read. Air India had discontinued services of all other global distribution system (GDS) portals from December 5th, 2018.
The court has given Air India three weeks’ time to respond to the judgement with relevant documents.
In October last year, Travelport had announced that it had “won competitive tender process undertaken by Air India for the sole provision of distribution of its domestic flight content in the airline’s home market”.
The national carrier had decided to shift to Travelport despite several senior officials raising objections against the move. Joining hands with Travelport meant giving access to details of AI’s flyers to Interglobe Technologies Quotient, a strategic business unit of InterGlobe Enterprises which is the parent company of IndiGo, India’s largest airline by market share and Air India’s biggest competitor.
10/01/18 Nikita Vashisht/Moneycontrol.com